Logo letter

Phone Systems for Small Businesses


One of the challenges many small businesses face is with communication. Without the proper communication hardware and software, employees will struggle to meet sales targets. Moreover, customer satisfaction levels can be difficult to impress. You need to find a powerful small business software that will cater for the current and changing needs of your company.


There are dozens of small business solutions in the market that you can choose. However, not just any solution will be suitable for your business. Moreover, don't think that getting a phone system similar to the one you have at home will cut for your business. For example, with an office phone, you may need multiple extensions that are connected through a Private Automatic Branch Exchange System.


When you start searching for phone solutions, you will find many options in the market to consider. Among the preferred options are Voice over Internet Protocol (VoIP) systems. Read on for an overview of the Cisco PBX Service Dubai options you can take advantage of as a small business owner.


Landlines with a PABX

Up to the late 1990s, the standard business phones for small businesses was through a Commander-style PABX system. This system works like a small scale telephone exchange system within an office. With a PABX, every person in the office is assigned their own line through an extension. The PABX system is in turn connected to the outside world through one or more lines. To place an external call, staff usually have to use a special dial-out code. Read https://www.reference.com/business-finance/advantages-using-pbx-phone-system-42aa5b13bfeaa521 to gain more info about telephone system.


Running Avaya Dubai system comes with several downsides. For example, employees need to be technically savvy to keep the system functional. Apart from this, the systems are quite expensive. Startup and small businesses with low budgets will not find the systems economical since they need the capital for other expenditures. Inasmuch as a small business may afford a PABX system, the money would be better spent on other areas of the business such as growth and customer acquisition.


VoIP Phone Systems

The last few years have seen VoIP systems become the preferred communication systems for small businesses. These systems are cheaper and provide high quality voice and data solutions. VoIP enables businesses to take advantage of more communication features, which can improve their productivity. Examples of features found in VoIP systems include Caller ID, call forwarding, call transfer, voicemail transcription, personalized greeting messages, among others.


The above is an overview of the business phones systems available for small businesses.